pk360 Privacy Policy

pk360 operates Pakistan's premier online casino and sports betting platform, accessible at pk360.pro. In delivering our services — including cricket betting, live casino games, slots, and the pk360 Login account system — we necessarily collect and process certain personal data about our registered players and visitors.

This Privacy Policy describes in clear, plain terms exactly what data pk360 collects, why we collect it, how we use it, how long we keep it, and under what limited circumstances it may be shared with third parties. It also explains the rights you hold over your own data and how to exercise them.

This Policy applies to all users of the pk360 platform, including those based in Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and all other cities across Pakistan. It covers data collected through the pk360 website, mobile browser interface, cashier system, customer support channels, and any promotional communications sent by pk360.

The pk360 platform is operated under an international gaming licence. Our data handling practices are aligned with the data protection obligations attached to that licence. Where Pakistani data protection law places additional obligations on us, we comply with those requirements to the fullest extent practicable.

pk360 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party payment and identity verification providers. The categories of data we collect are set out below.

2.1 Registration & Account Data

When you create a pk360 account and complete the pk360 Login setup, we collect the following information:

• Full legal name (as it appears on your CNIC)
• Date of birth (used for mandatory 21+ age verification)
• Pakistani mobile number (MSISDN)
• Email address
• Username and encrypted password credentials
• City and province of residence
• Preferred language and currency (PKR)

2.2 KYC & Identity Verification Data

As required by our licensing obligations and anti-money laundering (AML) compliance framework, we collect:

• CNIC number and scanned copies (front and back)
• Proof of address documentation
• Proof of payment method ownership where applicable
• Selfie or liveness verification images where required
• Source of funds documentation for high-value transactions

2.3 Financial & Transaction Data

When you deposit or withdraw funds using JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, or USDT TRC20, we collect:

• Transaction amounts, dates, and reference numbers
• Payment method type and masked account identifiers
• Deposit and withdrawal history
• Bonus and promotional credit activity
• Currency (PKR equivalent values for crypto transactions)

2.4 Gaming Activity Data

• Game session logs including titles played, bet amounts, and outcomes
• Sports betting selections, stake amounts, and settlement records
• Session duration and login timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion periods)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Referring URL and on-site navigation paths
• Cookie identifiers and session tokens (see Section 5)

2.6 Communications Data

• Live chat transcripts with pk360 support agents
• Email correspondence sent to or received from pk360
• Complaint and dispute records
• Responses to surveys or feedback requests (where voluntarily submitted)

pk360 uses the personal data we collect only for clearly defined, legitimate purposes directly related to the delivery of our gaming services and fulfilment of our regulatory obligations. The primary purposes are set out in the table below.

pk360 does not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Where automated tools are used in fraud or AML screening, flagged cases are reviewed by a human compliance officer before action is taken on your account.

pk360 processes your personal data only where a valid legal basis exists. Depending on the specific processing activity, the applicable legal basis is one or more of the following:

• Contract Performance: Processing is necessary to deliver the services you requested when registering a pk360 account — including account management, game access, and payment processing.
• Legal Obligation: Processing is required to comply with applicable laws and the conditions of our international gaming licence, including AML regulations, age verification requirements, and record-keeping obligations.
• Legitimate Interests: Processing serves pk360's legitimate business interests — such as platform security, fraud prevention, and service improvement — provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent — specifically for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where consent is the basis for any processing activity, pk360 will obtain that consent through a clear, affirmative opt-in action and will maintain a record of when and how consent was given. Withdrawal of marketing consent does not affect your ability to use the pk360 platform or access pk360 Login.

pk360 uses cookies and similar tracking technologies to operate the platform, maintain your pk360 Login session, remember your preferences, and understand how the site is used so we can improve it. Cookies are small text files placed on your device when you visit pk360.pro.

Categories of cookies used by pk360:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in after pk360 Login and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations. Disabling these may affect your experience but will not prevent you from using the platform.
• Analytics Cookies: Used to collect anonymised data about how visitors use pk360.pro — including which pages are most visited and how long sessions last. This helps us improve the platform for Pakistani players. These are opt-in.
• Marketing Cookies: Used only where you have consented to receive targeted pk360 promotions. These track which promotions you have seen to avoid showing you irrelevant or repetitive offers. Fully opt-in and withdrawable at any time.

You can manage cookie preferences through the cookie settings panel accessible from the footer of pk360.pro, or through your browser's built-in privacy controls. Note that disabling strictly necessary cookies will prevent you from completing pk360 Login and accessing your account.

pk360 does not sell your personal data. We share personal data only with specific categories of trusted parties where necessary to operate the platform, meet legal obligations, or protect the safety of the platform and its users.

Parties with whom pk360 may share data:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20 processing partners receive the minimum transaction data necessary to process your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services may process your CNIC and supporting documents to complete KYC checks on behalf of pk360. These providers operate under strict data processing agreements.
• Game Content Providers: Certified international game studios whose titles appear on pk360 receive anonymised or pseudonymised session data for RNG audit and game integrity purposes only. They do not receive your CNIC, mobile number, or payment data.
• Regulatory & Law Enforcement Authorities: pk360 is obligated to disclose data to gaming regulators, financial intelligence units, and law enforcement agencies where legally required — for example, in response to a lawful court order or as part of an AML/CFT reporting obligation.
• Fraud Prevention Networks: Where evidence of fraud, money laundering, or match-fixing is identified, relevant data may be shared with industry fraud prevention databases to protect the wider gaming ecosystem.
• Professional Advisers: Legal, accounting, and auditing professionals engaged by pk360 may access data on a strictly need-to-know basis and are bound by professional confidentiality obligations.

All third-party data processors engaged by pk360 are bound by contractual data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to pk360. pk360 conducts due diligence on data processors before engagement and reviews those arrangements periodically.

pk360 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The specific retention periods applicable to each data category are summarised below.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes without restriction.

pk360 implements a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our security programme includes both technical and organisational controls maintained in accordance with international gaming industry standards.

• Encryption in Transit: All data transmitted between your device and pk360.pro is encrypted using TLS 1.2 or higher. This protects your pk360 Login credentials and payment data from interception during transmission.
• Encryption at Rest: Sensitive data fields — including passwords, CNIC numbers, and financial identifiers — are encrypted at the database level. Passwords are hashed using a one-way algorithm; pk360 staff cannot view your password in plain text.
• Access Controls: Internal access to personal data is restricted to authorised staff on a strict need-to-know basis. Administrative access to production systems requires multi-factor authentication and is logged and audited.
• Penetration Testing: pk360's technical infrastructure is subject to periodic security assessments by qualified third-party professionals to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: pk360 maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, pk360 will notify affected players and relevant regulatory authorities within the timeframes prescribed by our licensing conditions.
• Staff Training: All pk360 staff with access to personal data receive mandatory data protection and security awareness training as part of their onboarding and on an ongoing basis.

While pk360 takes all reasonable and appropriate measures to protect your data, no online platform can guarantee absolute security. You also play a role in protecting your data: please use a strong, unique password for pk360 Login and never share your credentials with anyone — including pk360 staff, who will never ask for your password.

You have a number of rights in relation to the personal data pk360 holds about you. These rights are described below, along with how to exercise each one. pk360 aims to respond to all valid data rights requests within 30 calendar days. Complex requests may require up to 60 days, in which case we will notify you of the extension and reason within the initial 30-day window.

• Right of Access: You may request a copy of all personal data pk360 holds about you, along with information about how it is used. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any data pk360 holds about you is inaccurate or incomplete, you have the right to request correction. Minor profile corrections can often be made directly from your account settings after pk360 Login.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to overriding legal retention obligations — for example, AML regulations require us to retain KYC and transaction data for prescribed periods regardless of erasure requests.
• Right to Restriction: You may request that pk360 restrict processing of your data in certain circumstances — for example, while the accuracy of data is contested, or where you have objected to processing and a determination is pending.
• Right to Data Portability: Where processing is based on consent or contract performance, and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests. pk360 will cease the processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on consent — including marketing communications — you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact pk360 at [email protected] or [email protected], clearly stating which right you wish to exercise and providing enough information to allow us to identify your account. pk360 may need to verify your identity before processing a data rights request to prevent unauthorised disclosure.

pk360 is strictly an adult gaming platform. The minimum age to register and use any pk360 service is 21 years. pk360 does not knowingly collect personal data from any individual under the age of 21.

Age verification is a mandatory step in the pk360 registration and KYC process. All new accounts are subject to age verification through CNIC documentation. Where our KYC process or any other means reveals that an account holder is under 21 years of age, the account will be suspended immediately. Any real money deposits made by an underage user will be returned to the original payment source. Any winnings generated during a period of underage use will be forfeited in full, and the incident may be reported to relevant authorities where required under applicable law.

If you are a parent or guardian and believe a minor has registered a pk360 account or accessed the platform using your credentials, please contact [email protected] immediately. pk360 will investigate and take appropriate action as a matter of urgency. We encourage parents and guardians to make use of parental control software where devices are shared with minors in the household.

The pk360 platform integrates with a number of third-party services to deliver its full range of features to Pakistani players. These include certified game content providers, payment gateway operators, identity verification platforms, and customer support tooling. Each integration involves a degree of data exchange that is governed by this Privacy Policy and by contractual data processing agreements with each third party.

pk360.pro does not embed third-party social media plugins, third-party advertising networks, or any cross-site tracking technologies that would allow third parties to collect your data for their own independent purposes without your knowledge. Any analytics tools used by pk360 are configured to anonymise IP addresses and to respect user consent preferences.

Where you are redirected to a third-party payment provider's interface — for example, JazzCash or EasyPaisa — to complete a deposit or withdrawal, that provider's own privacy policy applies to data collected during that interaction. pk360 is not responsible for the data practices of third-party payment providers once you leave the pk360.pro domain. We encourage you to review the relevant provider's privacy policy before completing a transaction.

pk360 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made to this Policy, pk360 will notify registered players by email to their registered address and/or through an in-platform notification upon their next pk360 Login, providing a minimum of seven (7) days' notice before the updated Policy takes effect.

The current version of this Privacy Policy is always accessible at pk360.pro/privacy-policy. The effective date at the top of this document reflects when the current version came into force. Your continued use of the pk360 platform after the effective date of any revised Policy constitutes your acknowledgement of the updated terms.

For minor, non-material updates — such as clarifications of existing language or corrections of typographical errors — pk360 may update the Policy without prior notification, though the effective date will be updated accordingly. If you have concerns about any change to this Policy, please contact us at [email protected] before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk360 handles your personal data, please reach out through any of the following channels:

• General Privacy Enquiries & Data Rights Requests: [email protected]
• KYC, Identity & Verification Matters: [email protected]
• Live Chat Support: Available 24/7 from within your account after pk360 Login

pk360 aims to acknowledge all privacy-related written requests within 24 hours and to provide a substantive response within 30 calendar days. Where your request is complex or you have submitted multiple requests simultaneously, this period may be extended by a further 60 days. We will notify you of any extension and its reason within the initial 30-day window.

If you are not satisfied with pk360's response to a data rights request or privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or the regulatory body overseeing our gaming licence.

This Privacy Policy was last reviewed and updated on 1 January 2026. All previous versions are superseded by this document. © 2026 pk360. All rights reserved.